Get in touch
The fastest way to reach us is email — we usually reply within one working day.
contact@coglass.co.ukFor anything about your jobs, customers or company data, your company's Coglass administrator can help quickest — they manage your account and settings.
Signing in
On the sign-in screen you'll need three things, all provided by your company:
- Company address — e.g. yourcompany.coglass.app
- Username
- Password
Coglass doesn't offer public sign-up — accounts are created by each company for its own staff.
Common questions
Ask your manager or your company's Coglass administrator to set you up. If your company isn't on Coglass yet, see coglass.co.uk.
Your company administrator can reset it for you. If you're the administrator, email contact@coglass.co.uk.
It's your company's Coglass web address (e.g. yourcompany.coglass.app). Your manager or administrator will have it.
For field staff, location powers your day on the job — navigation to sites and your arrive/depart times. It's only used while you're using the app, and you can turn it off in your device settings (some on-site features won't work without it).
Coglass works offline and syncs automatically when you're back in signal. If something looks out of date, pull to refresh or re-open the screen once you have a connection.
Your account & data
When you use Coglass through your employer, your company is the controller of the business and customer data, and Coglass processes it on their behalf.
Deleting your account or data
To delete your account or personal data, contact your company administrator, or email contact@coglass.co.uk and we'll action it (or pass it to your company where they control the data). See our Privacy Policy for full details.