Feature — Fitting & Delivery

Proof the job’s done — signed and photographed

Fitters tick off each pane on site with photos, GPS and a customer signature. Snags and partial fits are logged with reasons, so the office knows exactly what’s left to go back for.

Fitting Visit · #0061
Johnson Residence
Front bedroom — left pane
1200 × 900mm
Fitted
Front bedroom — right pane
1200 × 900mm
Fitted
Kitchen side window
600 × 400mm
Partial
Landing obscure
450 × 300mm
Re-order

Close the job out properly, on site

Coglass turns a finished fitting into clean proof — and tells the office exactly what’s outstanding.

1
Open the fitting visit
The fitter opens the booked visit in the app — the full glass list, drawings and access notes from the survey are already there.
2
Tick off each pane
Mark every item Fitted, Partial or Not-fitted. “Mark all as fitted” clears a clean job in one tap.
3
Log the reason
Not-fitted or partial? Pick a reason — wrong size, broken, scratched — and Coglass flags it for re-order back at the office.
4
Add photos & snags
Attach installation photos and snag notes against each item so the office sees exactly what happened.
5
Capture the signature
The customer signs on the phone to confirm completion — stored against the job with GPS and time.
6
Auto-complete & invoice
When every pane is fitted, the job moves to completed and a draft invoice is created automatically for the office to send.

Everything you need to finish a job

Built for the last, most important step — getting signed off and getting paid.

Per-item completionFitted, Partial or Not-fitted on every pane — not just a single “done” for the whole job.
Mark all as fittedClean job? One tap closes everything.
Reason chipsWrong size, broken, scratched — reasons captured for re-order and reporting.
Re-order flaggingAny failed pane fires a re-order alert to the office and flags the job so it gets re-booked.
Installation photosPhotos per item and per visit, stored against the order.
Snag notesRecord snags and make-good notes for follow-up visits.
Customer signatureDigital signature capture confirming completion on site.
GPS & time proofLocation and timestamp recorded for arrival, departure and sign-off.
Partial fit trackingOutstanding panes keep the order open so nothing is forgotten.
Delivery proofDelivery visits captured with proof photo and GPS.
Auto-invoice on completionA draft invoice is raised the moment the job completes.
Offline-firstSign-offs captured with no signal and synced automatically later.

Close out every job cleanly

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